Contact Us

Flawless customer service is our goal. Contact us for any questions regarding delivery, returns and all general queries.

Please use the following contact us link. CONTACT US HERE We will endeavour to reply within 48 hours.

Or EMAIL us on info@shifacollections.co.uk

Our customer service personnel will only deal with inquiries relating to any unresolved problems, refunds and returns, and customer satisfaction relating to service.

Information regarding general inquiries related to any items or garments sold, i.e., size, colours, delivery information, can be found on our website. Alternatively, you can use the form and we will reply within 48 hours of receiving your e-mail or voice message. Excludes weekends and bank holidays.

Our normal telephone operating hours are:

Monday        11.00 to 17.00
Tuesday       11.00 to 17.00
Wednesday 11.00 to 17.00
Thursday     11.00 to 17.00
Friday          11.00 to 17.00
Saturday  CLOSED
Sunday    CLOSED

Recognised UK Bank Holidays  CLOSED

Shifa Collections
Unit 10
97-101 Peregrine Road
Hainault Business Park
Hainault, Essex  IG6 3XH
Telephone: Currently we only communicate by email.

Email: info@shifacollections.co.uk